1 Table of Contents: “...1. The Need for Innovation -- 2 The Efficiency-Innovation Dichotomy -- 3 The Need for Dissent -- 4...”

2 Table of Contents: “... -- Keep the Executive Office Lean -- Head Off Turf Battles -- Respect Dissent -- Build Confidence in Your...”

3 “... there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential...”

4 “... and dissent.No transformation can succeed without suitable engagement from the whole organization, but building...”

5 “... dissent can slow things down, but talking through these things is an essential part of the creative...”