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2 Table of Contents: “...; Chapter 3: Organizational Change Models; ADKAR®; Metrics are part of reinforcement; Six Change model; 1...”

3 Table of Contents: “...Could this be you? -- Illuminating the experience of change -- Chaos and the stair change model...”

4 Table of Contents: “... Levels -- FIVE: The Five-Step Change Model -- SIX: Start at the Beginning -- SEVEN: What Change...”

5 Table of Contents: “... : developing your creativity, empathy, and other uniquely human capabilities -- Leading in continuous change...”

6 Table of Contents: “... Introduction to the Book -- New Behaviour Creates Benefits -- The Benefit-driven Change Model -- The Definition...”

7 Table of Contents: “...'s model of change leadership -- Prochaska and DiClemente's stages of change model -- Prosci's ADKAR Model...”

8 “.... The second chapter presents strategic direction as a change model, highlighting the importance of aligning...”

9 “... everyday life. In the second half of the book, find a "Change Model" with five Change Paradoxes. Each...”