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dewey-ones:"300 - Social sciences"
dewey-ones:"381 - Commerce"
dewey-ones:"658 - General management"
dewey-ones:"670 - Manufacturing"
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1
Freemium economics : leveraging analytics and user segmentation to drive revenue
by
Seufert,
Eric
Benjamin
Published 2014
MK
“
... the impact that small changes can have on revenue. In this book, author
Eric
Seufert provides clear...
”
Call Number:
HF5416.5
Read Now
2
Customer obsessed : a whole company approach to delivering exceptional customer experiences
by
Berridge,
Eric
Published 2016
Wiley
Call Number:
HF5439.C67
Read Now
3
Exclusive product offering : creating something just for you
by
Cesvet, Bertrand
Published 2011
FTPress Delivers
“
... About (9780137145508), by Bertrand Cesvet, Tony Babinski, and
Eric
Alper. Available in print and digital...
”
Call Number:
HF5415.15
Read Now
4
Transform Customer Experience : How to achieve customer success and create exceptional CX
by
Villani, Isabella
Published 2019
John Wiley and Sons, Inc.
Table of Contents:
“
... parties; Customer sentiment; Moments of truth; Points of pain; Points of delight; Metrics; Timeline;
Eric
...
”
Call Number:
HF5415.55
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