The Toyota way : 14 management principles from the world's greatest manufacturer

by Liker, Jeffrey K.
Published 2004

Take no prisoners : a no-holds-barred approach to corporate excellence

by Davis, Marvin A.
Published 2008

The jazz process : collaboration, innovation, and agility

by Cho, Adrian
Published 2010

The Organizational alignment handbook : a catalyst for performance acceleration

by Harrington, H. J.
Published 2012

The basics of process mapping

by Damelio, Robert
Published 2011

Program management leadership : creating successful team dynamics

by Bojeun, Mark C.
Published 2013

Loss control auditing : a guide for conducting fire, safety, and security audits

by Dunlap, E. Scott
Published 2011

Practical Salesforce.com development without code : customizing Salesforce on the Force.com platform

by Weinmeister, Philip
Published 2015

Quality of Experience Engineering for Customer Added Value Services : From Evaluation to Monitoring

by Mellouk, Abdelhamid
Published 2014

Learning with Lean : unleashing the potential for sustainable competitive advantage

by Zurn, James
Published 2014

Designing efficient BPM applications : a process-based guide for beginners

by McKinty, Christine, Mottier, Antoine
Published 2016

What is BPM?

by Wurtzel, Marvin
Published 2013

Leading effective virtual teams : overcoming time and distance to achieve exceptional results

by Settle-Murphy, Nancy M.
Published 2012