Designing efficient BPM applications : a process-based guide for beginners

by McKinty, Christine, Mottier, Antoine
Published 2016

Practical Salesforce.com development without code : customizing Salesforce on the Force.com platform

by Weinmeister, Philip
Published 2015

Program management leadership : creating successful team dynamics

by Bojeun, Mark C.
Published 2013

The basics of process mapping

by Damelio, Robert
Published 2011

The Toyota way : 14 management principles from the world's greatest manufacturer

by Liker, Jeffrey K.
Published 2004

Quality of Experience Engineering for Customer Added Value Services : From Evaluation to Monitoring

by Mellouk, Abdelhamid
Published 2014

The Organizational alignment handbook : a catalyst for performance acceleration

by Harrington, H. J.
Published 2012

Learning with Lean : unleashing the potential for sustainable competitive advantage

by Zurn, James
Published 2014