1 “...To help leaders, managers, and front-line workers build greater trust within the organization...”

2 “.... Additionally, project managers tend not to have line management authority but still need to instruct, motivate...”

3 “... and management components for line-of-business, subject-matter experts to directly participate in the definition...”

4 “.... Examples and case studies eschew the limelight in favour of those on the front lines of business doing well...”