1 Table of Contents: “... Uncertainty Instead of Protecting Against It -- McDonald's French Fries, Various Cattle, and Urgent Customer...”

2 Table of Contents: “... Golden Goose (And Protecting Her) -- Process versus Improvisation -- Push-and-Pull Partnerships -- When...”

3 Table of Contents: “... -- Protection from Energy Vampires -- Energy Vampires: A Word of Caution -- Dealing with Energy Vampires...”

4 “... are low * Fear'people are paralyzed; the threat of layoffs makes them focus on protecting their jobs...”

5 “... of their assumptions. Government policymakers will find the book valuable to inform their new agenda of protecting...”