1 Table of Contents: “...; THE CONSULTANT; THE PARADOX OF MANAGERIAL SUCCESS; CHAPTER 2: A BRIEF HISTORY OF MANAGEMENT; WHY TRADITIONAL...”

2 Table of Contents: “...Part 1: The truth about business models 1. Business models in practice 2. A brief history...”

3 “... of current information, yet remains grounded in the history of risk practice. Taking a holistic approach...”

4 Table of Contents: “..."; The Mystery Patient; Bad News Is Good News; History Is News, Too; Challenge the Expert; After the Diagnosis...”

5 Table of Contents: “... Exactly Is a Balanced Scorecard?; ORIGINS, AND A BRIEF HISTORY, OF THE BALANCED SCORECARD; BALANCED...”

6 Table of Contents: “...-verbal Gestures; Observing the History of Body Language...”

7 Table of Contents: “...Challenge 2: Your Own Negotiation HistoryChallenge 3: The Negotiation Culture around You; Challenge...”

8 Table of Contents: “... -- Chapter 2 The latent resource -- Introducing scenarios -- Scenarios in business: a mixed history -- Golden...”