Cover Image
Read Now

1
by Reina, Dennis S.
Published 2006
Berrett-Koehler
Table of Contents: “... IT: TRANSACTIONAL TRUST; PART III: WHERE TRUST BEGINS; PART IV: WHEN TRUST BREAKS DOWN: HOW TO REBUILD AND SUSTAIN...”
Cover Image
Read Now

2
by Goulston, Mark
Published 2010
American Management Association
Table of Contents: “... gambit -- 19. From transaction to transformation --...”