1 Table of Contents: “...: Innovation ; Bureaucracy and culture ; Side glance: Security ; Planning and reporting ; Side glance...”

2 Table of Contents: “... -- Patterns for strategy and risk reduction -- Patterns for organization and culture -- Patterns...”

3 “... the right roles for new tools; shifting culture, governance, and architecture; and bringing greater agility...”

4 Table of Contents: “... in the culture; How can an organizational change model help?; True stories from the frontline: an overloaded...”