1 “...Retail customers may accept different prices on different channels - but retailers need to manage...”

2

3 “... significant difference in customer satisfaction...”

4 “... and how it differs from competitors. The article highlights four different retail business models...”

5 “... and the emotional challenges that may arise, emphasizing that this crisis touches people in different ways...”

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7

8 “..." développe les différents moyens, pour le repreneur, de conserver le pouvoir avec ou sans la majorité du...”