|
by Bouquet, Cyril, Birkinshaw, Julian M., Barsoux, Jean-Louis
Published 2016
Published 2016
Massachusetts Institute of Technology
|
by Brown, Bryan, Carlson-Neumann, Karri S., Filley, Mark, Gu, Weiming
Published 2016
Published 2016
IBM, International Technical Support Organization
|
by Wood, J. Keith, Engelke, Jens
Published 2012
Published 2012
IBM Corporation, International Technical Support Organization
|
by Kane, Gerald C., Palmer, Doug, Phillips, Ahn Nguyen, Kiron, David
Published 2015
Published 2015
Massachusetts Institute of Technology
|
by Baker, Walter, BenMark, Gadi, Chopra, Manish, Kohli, Sajal
Published 2018
Published 2018
MIT Sloan Management Review