1
by Akred, John
Published 2017
O'Reilly

2
by Fayer, Leon
Published 2019
O'Reilly Media

3
Published 2011
[FTPress Delivers]

4
by Barringer, Bruce R.
Published 2012
FT Press

5
by Quintero, Dino, Bolinches, Luis, Gandakusuma Sutandyo, Aditya, Joly, Niicolas
Published 2016
IBM Corporation, International Technical Support Organization

6
by Hyde-Bohn, Mary Kay
Published 2007
IBM, International Technical Support Organization

7
by Gilge, Megan
Published 2015
IBM Corporation, International Technical Support Organization

8
by Ulaga, Wolfgang, Michel, Stefan, Hinterhuber, Andreas, Liozu, Stephan
Published 2018
MIT Sloan Management Review

9
by Cohen, David, Feld, Brad
Published 2020
Wiley

10
by Granum, David
Published 2016
IBM Corporation, International Technical Support Organization

12
by Larson, Shawn E.
Published 2015
Addison-Wesley

13
by Granum, David, Gyrgierczyk, Edward, Jordan, Sabine, Mayhew , Peter
Published 2016
IBM Corporation, International Technical Support Organization

14
by Bernstein, Ethan, Shore, Jesse, Lazer, David
Published 2019
MIT Sloan Management Review

15
by Wixom, Barbara Haley, Ross, Jeanne W.
Published 2017
MIT Sloan Management Review

16
by Schulenklopper, Jochem
Published 2019
O'Reilly Media

17
by Burkus, David
Published 2016
Recorded Books

19
Published 2011
Pearson Education/Dorling Kindersley