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"grained" » "gained", "trained"
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1
by Rackham, Neil
Published 1988
McGraw-Hill
Table of Contents: “...Sales behavior and sales success -- Obtaining commitment : closing the sale -- Customer needs...”
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2
by Rackham, Neil
Published 2009
HighBridge Audio
“... against the grain of conventional sales training. In the end, the powerful evidence Rackharm presents...”