1
by Patterson, Kerry
Published 2010
Palgrave Macmillan UK
... the techniques can be applied in practical situations and the pitfalls to avoid...

2
by Patterson, Kerry
Published 2005
McGraw-Hill
..., how to avoid jumping to nasty conclusions, how to decide which problems to handle and in what order...

3
by Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al
Published 2011
McGraw Hill-Ascent Audio
... successfully applied these methods to achieve results New links to videos teaching what to do and what to avoid...

4
by Patterson, Kerry
Published 2012
McGraw-Hill
... teaching what to do and what to avoid during crucial conservations; New research findings offering fresh...

5
by Grenny, Joseph, Patterson, Kerry, McMillan, Ron, Switzler, Al
Published 2022
McGraw Hill
... mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a...

6
by Grenny, Joseph, Patterson, Kerry, McMillan, Ron, Switzler, Al
Published 2022
McGraw Hill
... mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a...