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author_facet:"Michelli, Joseph A."
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1
The Starbucks experience : 5 principles for turning ordinary into extraordinary
by
Michelli, Joseph A.
Published 2007
McGraw-Hill
Subjects:
“
...Succès
dans
les affaires / Guides, manuels, etc...
”
Call Number:
HD9199.U54
Read Now
2
The Airbnb way : 5 leadership lessons for igniting growth through loyalty, community, and belonging
by
Michelli, Joseph A.
Published 2020
McGraw-Hill
Subjects:
“
...Succès
dans
les affaires...
”
Call Number:
TX941.A594
Read Now
3
Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people
by
Michelli, Joseph A.
Published 2014
McGraw-Hill Education
Subjects:
“
...Succès
dans
les affaires...
”
Call Number:
HD9199.U54
Read Now
4
The Airbnb Way : 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
by
Michelli, Joseph A.
Published 2019
McGraw Hill-Ascent Audio
Subjects:
“
...Succès
dans
les affaires...
”
Call Number:
TX941.A594
Read Now
5
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
by
Michelli, Joseph A.
Published 2011
McGraw Hill-Ascent Audio
Subjects:
“
...Succès
dans
les affaires...
”
Call Number:
R728.2
Read Now
6
The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
by
Michelli, Joseph A.
Published 2008
McGraw-Hill
Subjects:
“
...Succès
dans
les affaires...
”
Call Number:
HD57.7
Read Now
7
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
by
Michelli, Joseph A.
Published 2011
McGraw-Hill
Subjects:
“
...Succès
dans
les affaires...
”
Call Number:
R728.2
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158 - Applied psychology
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330 - Economics
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300 - Social sciences
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302 - Social interaction
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658 - General management
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7
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O'Reilly
7
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Michelli, Joseph A.
Craine, Tony
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UCLA Health System
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