MPG.eBooks - Search Results - "Management"

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1

The Starbucks experience : 5 principles for turning ordinary into extraordinary

by Michelli, Joseph A.
Published 2007

McGraw-Hill

Subjects: “...BUSINESS & ECONOMICS / Management Science / bisacsh...”

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2

The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

by Michelli, Joseph A.
Published 2008

McGraw-Hill

Subjects: “...Ritz-Carlton Hotels (Firm) / Management / Case studies...”

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3

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people

by Michelli, Joseph A.
Published 2014

McGraw-Hill Education

Subjects: “...Product management / fast...”

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4

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System

by Michelli, Joseph A.
Published 2011

McGraw-Hill

Subjects: “...Management / sears...”

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Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System

by Michelli, Joseph A.
Published 2011

McGraw Hill-Ascent Audio

Subjects: “...Total quality management / http://id.loc.gov/authorities/subjects/sh91000952...”