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author_facet:"Heppell, Michael"
dewey-ones:"658 - General management"
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1
5 star service : how to deliver exceptional customer service
by
Heppell, Michael
Published 2013
Pearson Education
Call Number:
HF5415.5
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2
Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred
by
Heppell, Michael
Published 2006
Pearson/Prentice Hall Business
Call Number:
HF5415.5
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3
How to be brilliant : change your ways in 90 days
by
Heppell, Michael
Published 2014
Pearson Education Limited
Call Number:
HF5549.5.G6
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4
How to have a brilliant life : put a little more in get so much more out
by
Heppell, Michael
Published 2012
Prentice Hall Life
Call Number:
BF637.C5
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658 - General management
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Heppell, Michael
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