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author_facet:"Garber, Peter R."
dewey-ones:"658 - General management"
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1
101 ways to build better relationships with your customers
by
Garber, Peter R.
Published 2007
HRD Press
Table of Contents:
“
...Table of Contents -- Introduction --
Part
1 -- Customer Expectations --
Part
2 -- Problem Solving...
”
Call Number:
HF5415.5
Read Now
2
25 reproducible activities for customer service excellence
by
Garber, Peter R.
Published 2005
HRD Press
Table of Contents:
“
...19 Customer Complaints20 Customer Service Personalities; 21The ABCs of Customer Service;
Part
5...
”
Call Number:
HF5415.5
Read Now
3
50 activities for employee engagement
by
Garber, Peter R.
Published 2007
HRD Press
Table of Contents:
“
...?; 20-50 Ways to Lead Engagement;
Part
IV Measuring Employee Engagement; 21-The Price of UnEngagement...
”
Call Number:
HF5549.5.M63
Read Now
4
51 activities for collaborative management
by
Garber, Peter R.
Published 2006
HRD Press
Table of Contents:
“
...; -- Activity 3358; Reinventing Collaboration -- CH36;
PART
III58; Collaboration Exercises -- Activity 3458...
”
Call Number:
HD66
Read Now
5
50 communications activities, icebreakers, and exercises
by
Garber, Peter R.
Published 2008
HRD Press
Table of Contents:
“
... Circles; Activity 18. Attention Spans; Activity 19. Meaning of Listening;
Part
II. Communications...
”
Call Number:
BF637.C45
Read Now
6
Alternative workforce strategies
by
Garber, Peter R.
Published 2008
HRD Press
“
...The traditional workforce model of full-time and
part
-time employees no longer works for many...
”
Call Number:
HD5109
Read Now
7
Terminations
by
Garber, Peter R.
Published 2009
HRD Press
“
..., covering all the items that can slip through the cracks. This book is
part
...
”
Call Number:
HF5549.5.D55
Read Now
8
Performance feedback
by
Garber, Peter R.
Published 2008
HRD Press
“
... process outlined in this book, everyone will benefit. This book is
part
of the HR Skills Series designed...
”
Call Number:
HF5549.5.R3
Read Now
9
Retention
by
Garber, Peter R.
Published 2008
HRD Press
“
... to another organization and keep them interested and focused on their jobs. This book is
part
of the HR...
”
Call Number:
HF5549.5.R58
Read Now
10
Legendary leadership
by
Garber, Peter R.
Published 2008
HRD Press
“
.... This book is
part
of the HR Skills Series designed to help managers plan for and manage changes...
”
Call Number:
HD57.7
Read Now
11
Conducting workplace investigations
by
Garber, Peter R.
Published 2009
HRD Press
“
... a better investigator. This book is
part
of the HR Skills Series designed to help managers plan...
”
Call Number:
HF5549.5.E43
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Classification: 658 - General management
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658 - General management
330 - Economics
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331 - Labor economics
9
153 - Mental processes & intelligence
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Language
English
11
Collection
O'Reilly
11
Author
Garber, Peter R.
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