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author_facet:"Couzin, Gradiva"
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Five stars : putting online reviews to work for your business
by
Couzin, Gradiva
Published 2014
Wiley
Table of Contents:
“
... or Fake Reviewers; What Triggers a Review?; Being Asked; Social and
Emotional
Motivations; Customer...
”
Call Number:
QA76.9.D5
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