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author_facet:"Clifford, David"
dewey-ones:"004 - Data processing & computer science"
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ISO/IEC 20000 : an introduction to the global standard for service management
by
Clifford, David
Published 2011
IT Governance Publishing
Call Number:
TK5105.7
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SIAM/MSI : an introduction to service integration and management/ multi-sourcing integration for IT service management
by
Clifford, David
Published 2016
IT Governance Publishing
Call Number:
HD30.2
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004 - Data processing & computer science
658 - General management
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330 - Economics
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331 - Labor economics
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O'Reilly
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Clifford, David
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