ISO/IEC 20000 an introduction to the global standard for service management
Annotation
Main Author: | |
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Format: | eBook |
Language: | English |
Published: |
Cambridgeshire, United Kingdom
IT Governance Publishing
2011
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Edition: | Second edition |
Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | Annotation |
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Physical Description: | 70 pages illustrations (some color) |
ISBN: | 9781849283151 1849283168 184928315X |