Lean Six Sigma International Standards and Global Guidelines
The book defines many of the terms popularized by process improvement programs, such as center of excellence and business transformation. It documents these practices and explains how to perform future activities in accordance with the recorded practices
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
Milton
Productivity Press
2023
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| Edition: | 3rd ed |
| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Chapter 6: Analytical Problem-Solving Tools
- 6.1 Flowcharting
- 6.2 Check Sheets
- 6.3 Cause-and-Effect Diagram
- 6.4 Histogram
- 6.5 Pareto Chart
- 6.6 Scatter Diagram
- 6.7 Control Charts
- 6.8 Discussion
- Chapter 7: DMAIC Basics
- 7.1 Overview of DMAIC
- 7.2 Practice Exercises
- Chapter 8: Define
- 8.1 Process Mapping
- 8.2 Project Charter
- 8.3 SWOT Analysis
- 8.4 Critical to Quality
- 8.5 SIPOC Diagram
- 8.6 Quality Function Deployment
- 8.7 DMAIC WBS
- 8.8 Affinity Diagram
- 8.9 Kano Model
- 8.10 Discussion
- Chapter 9: Measure
- 9.1 Detailed Process Map
- Cover
- Half Title
- Title Page
- Copyright Page
- Dedication
- Table of Contents
- Preface
- The Importance of Lean Six Sigma in Uncertain Times
- Acknowledgments
- Author
- Section I: New Global Standards
- Introduction: Building a Foundation for Lean Six Sigma with Solid Standards
- Chapter 1: ISO 13053 International Standard for Six Sigma
- 1.1 ISO 13053-1
- 1.2 ISO 13053-2
- Chapter 2: Lean Project Management
- 2.1 PMI Certifications
- 2.2 PRINCE2 Certifications
- 2.3 The American Academy of Project Managers
- 2.4 Self-Study
- 9.2 Benchmarking
- 9.3 Scorecards
- 9.4 Failure Mode and Effects Analysis
- 9.5 Sigma Calculations
- 9.6 Cp and Pp Indexes
- 9.7 Measurement Systems Analysis
- 9.8 Data Collection Plan
- 9.9 Discussion
- Chapter 10: Analyze
- 10.1 Correlation Analysis
- 10.2 The 5 Whys
- 10.3 The Seven Tools for Process Improvement
- 10.4 Statistical Thinking
- 10.5 Statistical Process Control
- 10.6 Stem-and-Leaf Diagram
- 10.7 Type I and Type II Errors
- 10.8 Design of Experiment
- 10.9 Analysis of Variance
- 10.10 Discussion
- Chapter 11: Improve
- 11.1 Project Plan
- 11.2 Discussion
- Chapter 12: Control
- 12.1 ROI Calculations
- 12.2 Sustainability
- 12.3 5S Plans
- 12.4 Close-Out Activities
- 12.4.1 Sustainability Reduces Cost
- 12.4.2 Sustainability Conserves Resources
- 12.4.3 Sustainability Improves Employee Morale
- 12.4.4 Sustainability Reduces Waste
- 12.4.5 Sustainability Increases Efficiency
- 12.5 Discussion
- Chapter 13: Summary of DMAIC
- 13.1 Define
- 13.2 Measure
- 13.3 Analyze
- 13.4 Improve
- 13.5 Control
- 13.6 Discussion
- Section III: International Implementation of Process Improvement Programs
- Introduction
- Chapter 3: Lean Government in the United States
- 3.1 Department of Veterans Affairs
- 3.2 Department of Defense
- 3.3 The Department of Homeland Security
- 3.4 The Department of Health and Human Services
- 3.5 International Government Communities
- Section II: Lean Six Sigma, Operational Excellence, and Continuous Improvement
- Introduction
- Chapter 4: Core Knowledge
- 4.1 Define, Measure, Analyze, Improve, and Control
- 4.2 Plan-Do-Check-Act
- 4.3 DMAIC and PDCA
- 4.4 Rapid Improvement or Kaizen Event Models
- 4.5 Discussion
- Chapter 5: Lean Six Sigma Basics
- 5.1 Discussion