Best Possible Outcome A Field Guide to Business Decision-Making and Crisis Planning

Learn how to make hard decisions in difficult situations -- and ensure a successful outcome In boardrooms and workplaces, as in war zones, there is a simple truth: leaders must make hard decisions. It's only through timely decision-making and clear, considered strategy that leaders can cut thro...

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Bibliographic Details
Main Author: Callender, Garth
Format: eBook
Language:English
Published: Newark John Wiley & Sons, Incorporated 2023
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • What the Taliban can teach us
  • Reflection activity
  • Chapter 8 The value of a cognitively diverse team
  • A cognitively diverse team
  • Scenario planning
  • Reflection activity
  • Chapter 9 Keep your team informed and communicating
  • The rose-coloured ballistic goggles from overly optimistic training
  • The dangers of keeping secrets
  • The magic black box
  • Background of the jammers
  • Withholding information damages your team
  • How language is part of culture
  • The language of bombs
  • Cliques and elites
  • Reflection activity
  • Chapter 10 Stay ahead of the competition
  • Cover Page
  • Title Page
  • Copyright Page
  • Contents
  • About the Author
  • Prologue
  • Introduction
  • Levels of disorder
  • Global challenges generate local crises
  • Achieving the best possible outcome
  • Introduction to the BPO Standard
  • Getting the most out of this book
  • Pillar I The optimal mindset
  • Chapter 1 Lead with a risk mindset
  • Risk identification
  • Analysing risk
  • Likelihood rating: 'highly likely'
  • Consequence rating: 'catastrophic'
  • Overall risk rating: 'severe'
  • Absence of a risk culture
  • The value of a risk culture
  • Reflection activity
  • Chapter 5 Communicate with a strong, clear voice
  • Controlling the narrative
  • When no one controls the narrative
  • The danger of the absence of a narrative
  • A strong, clear voice aligned to strategy
  • Reflection activity
  • Chapter 6 Leading with a clear and unbiased view
  • Balancing facts to best capture reality
  • Pessimism bias
  • Know which way you swing
  • Reflection activity
  • Pillar II The right team
  • Chapter 7 Observations on building teams
  • Ensuring the right individuals in your team
  • Leadership in the Taliban
  • Promotion and employee satisfaction
  • New technology on the battlefield
  • Powerful explosives matched with commercial, off-the-shelf technology
  • Coalition military response
  • The key to agility is often simplicity
  • Not the end of it
  • Reflection activity
  • Chapter 11 Promote a resilient team
  • Building a succession culture
  • The importance of stable leadership
  • A true succession culture
  • A long-term resilient team
  • Acting as trained, but processing personally
  • Supporting your team following trauma
  • Reflection activity
  • Chapter 12 Stress test your plan
  • Military planning
  • Lessons for business leaders
  • Building a risk culture in your organisation
  • Risk relates to people
  • Reflection activity
  • Chapter 2 Ethics and calibrating your moral compass
  • Training ethical decision-making
  • Military ethical decision-making
  • Lethal decisions
  • Warning shots are not authorised
  • Identify the threat
  • The ethical dilemma
  • Breaking rules
  • How does this relate to your workplace?
  • Ethical decision-making
  • Reflection activity
  • Chapter 3 Think, plan and lead strategically
  • Establishing strategic objectives
  • Reflection activity
  • Chapter 4 Trust your instincts
  • One we got very right