The soft side of knowledge management in health institutions
Why are hospitals so difficult to manage? It is agreed that cost-effectiveness is important, but knowledge-effectiveness is as equally essential as knowledge, skills and attitudes are the most critical competence factors in hospitals. Managing, controlling, and communicating knowledge within social...
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| Format: | eBook |
| Language: | English |
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Bingley, U.K.
Emerald Publishing Limited
2021
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| Series: | Emerald points
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| Collection: | Emerald Business, Management and Economics eBook Collection Archive - Collection details see MPG.ReNa |
Table of Contents:
- Chapter 1. Introduction to the history of hospital leadership
- Chapter 2. Management philosophies in hospitals
- Chapter 3. The knowledge-effectiveness perspective
- Chapter 4. Value creation processes in hospitals
- Chapter 5. Technology, innovation and tacit knowledge in hospitals
- Chapter 6. Organizational learning in hospitals
- Chapter 7. Conflict resolution in hospitals
- Includes bibliographical references