Customer communities engage and retain customers to build the future of your business
"Customers buy from companies that build products they love, but customer also often buy because they feel like they are part of a community. Now online community-building has become a new growth strategy in business, but justifying investments in it, launching it, and creating customer engagem...
Main Authors: | , |
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Format: | eBook |
Language: | English |
Published: |
Hoboken, New Jersey
John Wiley & Sons Inc.
2023
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | "Customers buy from companies that build products they love, but customer also often buy because they feel like they are part of a community. Now online community-building has become a new growth strategy in business, but justifying investments in it, launching it, and creating customer engagement is hard. Customer Communities shows leaders how to cultivate meaningful communities to fuel business growth efficiently."-- |
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Physical Description: | xvi, 236 pages illustrations |
ISBN: | 9781394172139 1394172125 1394172133 9781394172122 |