Customer communities engage and retain customers to build the future of your business

"Customers buy from companies that build products they love, but customer also often buy because they feel like they are part of a community. Now online community-building has become a new growth strategy in business, but justifying investments in it, launching it, and creating customer engagem...

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Bibliographic Details
Main Authors: Mehta, Nick, Lieshout, Robin van (Author)
Format: eBook
Language:English
Published: Hoboken, New Jersey John Wiley & Sons Inc. 2023
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:"Customers buy from companies that build products they love, but customer also often buy because they feel like they are part of a community. Now online community-building has become a new growth strategy in business, but justifying investments in it, launching it, and creating customer engagement is hard. Customer Communities shows leaders how to cultivate meaningful communities to fuel business growth efficiently."--
Physical Description:xvi, 236 pages illustrations
ISBN:9781394172139
1394172125
1394172133
9781394172122