| Summary: | This report aims to inform a wider audience about the importance of remittances and the specific financial education activities implemented in Kosovo to improve their efficiency. It briefly introduces international remittance flows and their role in the global development agenda, with a particular focus on the impact of the COVID-19 pandemic. The following chapters give an overview of the work of the WB on financial inclusion and international remittances in Kosovo, with an emphasis on project Greenback, and outline the local context for the implementation of the project. The final chapters focus on the activities implemented in Kosovo and suggest the way forward based on the lessons learned
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