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230808 ||| eng |
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|a 9780596520403
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|a HF5415.5
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| 245 |
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|a Release 2.0, Issue 2.0.7 (February 2008)
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|a Release 2.0.7 (February 2008)
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| 260 |
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|a Sebastopol [Calif.]
|b O'Reilly Media, Inc.
|c 2008
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| 300 |
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|a 25 pages
|b illustrations
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| 505 |
0 |
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|a ""Contents""; ""The Next Generation of CRM""; ""CRM 2.0: The Basics""; ""Social Graph Foo Report""; ""Social Privacy""; ""Social Networks: A World of Numbers""; ""Calendar""
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|a United States / fast / https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq
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| 653 |
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|a BUSINESS & ECONOMICS / Management Science / bisacsh
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| 653 |
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|a Information technology / Social aspects / United States
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| 653 |
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|a BUSINESS & ECONOMICS / Management / bisacsh
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| 653 |
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|a BUSINESS & ECONOMICS / Organizational Behavior / bisacsh
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| 653 |
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|a Customer relations / United States / Management
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| 653 |
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|a Customer relations / Management / fast
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| 653 |
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|a Information technology / fast
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| 653 |
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|a Information technology / Social aspects / fast
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| 653 |
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|a Technologie de l'information / États-Unis
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| 653 |
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|a Information technology / United States
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| 653 |
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|a Technologie de l'information / Aspect social / États-Unis
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| 653 |
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|a BUSINESS & ECONOMICS / Industrial Management / bisacsh
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|a eng
|2 ISO 639-2
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| 989 |
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|b OREILLY
|a O'Reilly
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| 500 |
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|a ISSN 1935-9446
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| 776 |
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|z 0596520409
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| 776 |
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|z 9780596520403
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|u https://learning.oreilly.com/library/view/~/9780596520403/?ar
|x Verlag
|3 Volltext
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|a Customer Relationship Management systems are changing in response to the possibilities (and competition) offered by Web 2.0 technologies and even that old standby, email. The quest to harness--and make truly useful--the firehose of information about people, relationships, and activity is entering a new era
|