Virtual and Innovative Quality Management Across the Value Chain Industry Insights, Case Studies and Best Practices

This book provides professionals and academics with a holistic and practical approach to virtual and innovative quality management (QM) throughout the business value chain. It describes how to manage the value change from the supply side combining all functions of the value chain and contains best p...

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Bibliographic Details
Main Author: Helmold, Marc
Format: eBook
Published: Cham Springer International Publishing 2023, 2023
Edition:1st ed. 2023
Series:Management for Professionals
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • 1. Quality Management (QM)
  • 2. Integrated Management Systems (IMS)
  • 3. Extended Reality (XR) in QM
  • 4. Total Quality Management (TQM)
  • 5. History and Evolution in Quality Management (QM)
  • 6. Quality Management as Part of the Corporate Strategy
  • 7. Audits and Quality Management Systems (QMS)
  • 8. Quality Excellence Models
  • 9. Cost of Quality (COQ)
  • 10. 5S Concept in Quality Management
  • 11. Lean Production as Part of QM
  • 12. Quality Management on the Supply Side
  • 13. Quality Management on the Demand Side
  • 14. Leadership in Quality Management
  • 15. Transformation and Change Management in QM
  • 16. Envoronmental Social Governance (ESG) and Norms as Part of Quality Management
  • 17. Negotiations in QM
  • 18. Problem-Solving, Process and Idea Creation Tools
  • 19. Creativity Tools in QM
  • 20. IT based QM
  • 21. Future Outlook and Trends in QM.