Cover Image
Read Now

Praxisleitfaden Chatbots Conversation Design für eine bessere User Experience

Der Inhalt • Bedarfsanalyse, Use Case und User Stories • Planung der Chatbot-Entwicklung • Chatbot-Persönlichkeit und Conversational Experience • Conversation Design, Proof-of-Concept und Prototyping • Dialogablauf und Copywriting • Implementierung, Finetuning und Roll-Out • Evaluation und Continuou...

Full description

Bibliographic Details
Main Authors: Bruns, Beate, Kowald, Cäcilie (Author)
Format: eBook
Language:German
Published: Wiesbaden Springer Fachmedien Wiesbaden 2023, 2023
Edition:1st ed. 2023
Subjects:
E-business
Business It Infrastructure
Big Data
Electronic Commerce
Artificial Intelligence
It In Business
Information Technology / Management
Business Information Services
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • Bedarfsanalyse, Use Case und User Stories
  • Planung der Chatbot-Entwicklung
  • Chatbot-Persönlichkeit und Conversational Experience
  • Conversation Design, Proof-of-Concept und Prototyping
  • Dialogablauf und Copywriting
  • Implementierung, Finetuning und Roll-Out
  • Evaluation und Continuous Improvement

Similar Items