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230601 ||| eng |
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|a 9783031279263
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| 100 |
1 |
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|a Badr, Youakim
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| 245 |
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0 |
|a Smart Digital Service Ecosystems
|h Elektronische Ressource
|b A Research Roadmap from Service Computing and Engineering Perspectives
|c by Youakim Badr
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| 250 |
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|a 1st ed. 2023
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| 260 |
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|a Cham
|b Springer International Publishing
|c 2023, 2023
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| 300 |
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|a XIII, 129 p. 37 illus., 19 illus. in color
|b online resource
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| 653 |
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|a Services
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| 653 |
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|a Data Analysis and Big Data
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| 653 |
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|a Operations research
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| 653 |
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|a Engineering mathematics
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| 653 |
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|a Quantitative research
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| 653 |
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|a Technological innovations
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| 653 |
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|a Innovation and Technology Management
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| 653 |
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|a Electronic data processing—Management
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| 653 |
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|a Engineering—Data processing
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| 653 |
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|a Service industries
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| 653 |
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|a Operations Research and Decision Theory
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| 653 |
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|a Mathematical and Computational Engineering Applications
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| 653 |
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|a IT Operations
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| 041 |
0 |
7 |
|a eng
|2 ISO 639-2
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| 989 |
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|b Springer
|a Springer eBooks 2005-
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| 490 |
0 |
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|a SpringerBriefs in Service Science
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| 028 |
5 |
0 |
|a 10.1007/978-3-031-27926-3
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| 856 |
4 |
0 |
|u https://doi.org/10.1007/978-3-031-27926-3?nosfx=y
|x Verlag
|3 Volltext
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| 082 |
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|a 338.47
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| 520 |
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|a This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from two distinct but complementary research perspectives: service engineering and service computing. From a service engineering view, the book shows how to apply a systemic approach to tackle social problems from holistic and multi-disciplinary perspectives by focusing on service systems and developing a service design framework, including socio-technical aspects, the service reference model, data-driven collaboration processes, the incremental design method, requirement propagation, and system adaptability with feedback loops. From a service computing view, the book introduces a service-oriented aided infrastructure to support IT-enabled service systems in ICT-facilitated environments and provide access to tangible and intangible resources in a trustworthy environment. The book offers a valuable companion and comprehensive reference guide for undergraduate and graduate students who want to learn about current concepts for designing and implementing service systems; and for researchers who want to identify future directions in build smart digital service ecosystems, integrating Internet of Things (IoT) and Artificial Intelligence (AI) and cyber-security. The book also appeals to developers who need to implement advanced services and want to capitalize on corresponding business models, customer-driven interaction, and scalable architectures
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