A systematic guide to leadership selection using total quality management techniques

"This book identifies the application gap and presents a methodology based on Total Quality Management (TQM) to support the guidance of a process to select leadership (at any level of the organization). A modification to the House of Quality and a product of the Massachusetts Institute of Techn...

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Bibliographic Details
Main Authors: Rabelo Mendizabal, Luis C., Davis, Charles W. (Author), Elattar, Ahmed (Author), Almalki, Hamed M. (Author)
Format: eBook
Language:English
Published: Boca Raton, FL CRC Press 2023
Edition:First edition
Series:CRC focus
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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245 0 0 |a A systematic guide to leadership selection using total quality management techniques  |c Luis Rabelo, Charles W. Davis, Jr., Ahmed Elattar, Hamed M. Almalki 
250 |a First edition 
260 |a Boca Raton, FL  |b CRC Press  |c 2023 
300 |a xvi, 74 pages  |b illustrations 
505 0 |a Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Preface -- Foreword -- Acknowledgments -- Author Biographies -- 1 Investigating the Leader Selection Process -- Exceptional Leaders -- The Challenges of Leadership -- New Literature Survey -- The Different Chapters of the Book -- 2 Classification of Leadership Styles -- 4-D Leadership System -- Case Study of GE and Its Two CEOs: Welch (1981-2001) and Immelt (2001 to 2017) -- 3 The Matrix of Change and Total Quality Management -- The Matrix of Change (MOC) (Elattar, 2014) -- Total Quality Management (TQM) -- Combining the MOC and TQM -- The House of Quality -- Quality 4.0 -- 4 Case Study: Yahoo! -- Yahoo! Case Study Description in 2012 (Elattar, 2014) -- Preliminary Analysis (Elattar, 2014) -- Yahoo's Matrix of Change (Elattar, 2014) -- Case Study Findings and Analysis -- Conclusions -- 5 Advances in Leadership Development -- First-Generation Experiments -- Second-Generation Experiments -- Meditation -- Metaverse and Digital Twin -- References 
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520 |a "This book identifies the application gap and presents a methodology based on Total Quality Management (TQM) to support the guidance of a process to select leadership (at any level of the organization). A modification to the House of Quality and a product of the Massachusetts Institute of Technology is presented and discussed as the core of a leader selection process. Two case studies are used to reinforce the concepts and applications. Finally, the book introduces some experiments for leadership development using virtual worlds and ends with a note for the future using the metaverse and digital twins for leadership"--