| Summary: | This book uses a compelling novel format to tackle the nuts and bolts of leading a lean transformation. Readers follow along as the characters face real crises and what seem to be unreasonable deadlines. As the story progresses, readers will see how the main character, Don, and his colleagues transform from being "command and control" autocrats-those who make decisions and bark orders-to more Socratic coaches and mentors. As Don and his staff come to realize that the folks they employ are the real experts in the processes they control, you will learn why it behooves you to do more asking than telling, and will come to realize that a leader's greatest skill must be in coaching great performance from their people. You will also witness the difference between managing and leading. --
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