Improving the Evaluation of Scholarly Work The Application of Service Theory

This book aims to stimulate debate in the growing and highly controversial area of measuring scholarly work. The authors examine key aspects of this topic through the lens of the latest theoretical developments in service science and associated fields. It includes chapters explaining the theoretical...

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Bibliographic Details
Other Authors: Gummesson, Evert (Editor), Díaz-Méndez, Montserrat (Editor), Saren, Michael (Editor)
Format: eBook
Language:English
Published: Cham Springer International Publishing 2022, 2022
Edition:1st ed. 2022
Subjects:
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • Introduction
  • Balanced centricity in the higher education service ecosystem
  • Students are not customers: Reframing student’s role in higher education through value co-creation and service-dominant logic
  • Understanding the contribution of the A4A approach to higher education
  • Case research and theory in service research
  • Lights and shadows on students’ evaluation surveys: Insights from service dominant logic
  • Learning and teaching in higher education: Developing different approaches for teaching based on a constructivist methodology
  • (Co-)learning and (co-)evaluation in scholarly ecosystem: Challenges and opportunities in the Covid-19 Era
  • Deep learning in higher education: A service-dominant logic perspective
  • Evaluation and quality metrics for distance and blended teaching
  • Metrics and processes for evaluating scholarship in higher education: Experts’ critical reflections on key questions