Public Value in Public Service Transformation Working with Change
Building on the previous report, this report examines how governments can move from a tactical to a holistic approach to system change. Drawing on diverse case studies from across the world at both national and local levels, the report illustrates how a strategic approach to system change implies th...
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| Format: | eBook |
| Language: | English |
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Paris
OECD Publishing
2019
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| Collection: | OECD Books and Papers - Collection details see MPG.ReNa |
| Summary: | Building on the previous report, this report examines how governments can move from a tactical to a holistic approach to system change. Drawing on diverse case studies from across the world at both national and local levels, the report illustrates how a strategic approach to system change implies three key elements: envisioning and acting on the future, putting public value at the core of the change process, and systematically engaging citizens in decision-making |
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| Physical Description: | 160 p. 21 x 28cm |
| ISBN: | 9789264933866 9789264479944 9789264634206 |