PC technician street smarts a real world guide to CompTIA A+ skills
"The Street Smarts series is designed to help current or aspiring IT professionals put their certification to work for them. Full of practical, real world scenarios, each book features actual tasks from the field and then offers step-by-step exercises that teach the skills necessary to complete...
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
Indianapolis, Ind.
Wiley Pub.
2009
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| Edition: | 2nd ed |
| Series: | Serious skills
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| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Task 4.21: Troubleshooting a System Conflict with a Hidden Device
- Task 4.22: Troubleshooting Excel Locking Up
- Task 4.23: Troubleshooting No Monitor Image When the PC Is Powered Up
- Task 4.24: Troubleshooting the Inability to Connect to a Mapped Drive
- Task 4.25: Troubleshooting the Inability to Access a Shared Folder on a Remote Computer
- Task 4.26: Troubleshooting the Inability to Connect to the Network
- Task 4.27: Troubleshooting Connection Problems with an External USB Hard Drive
- Task 4.28: Troubleshooting a 691 Error Connection Problem
- Task 4.29: Troubleshooting a Scanner Problem
- Task 4.30: Troubleshooting a Persistent "Align Print Cartridges" Message After Cartridges Have Been Replaced and Aligned
- Index
- Advertisement
- Task 3.10: Joining a Computer to a Domain
- Task 3.11: Creating a User in Active Directory
- Task 3.12: Mapping Network Cables
- Task 3.13: Setting Up a Local User ID
- Task 3.14: Adding a Network Peripheral-Port Device to a PC
- Task 3.15: Setting Up VPN on a PC
- Task 3.16: Setting Up Dial-Up Networking
- Task 3.17: Connecting a PC to a Network Printer
- Task 3.18: Managing Windows Vista Outbound Firewall Settings
- Task 3.19: Monitoring Network Activity with the Windows Vista Firewall
- Phase 4
- Task 4.1: Scanning for and Removing Viruses
- Task 4.2: Scanning for and Removing Malware
- Task 4.3: Scanning for Rootkits
- Task 4.4: Changing Backup Tapes on a Server
- Task 4.5: Changing the Backup Schedule on a Server
- Task 4.6: Backing Up Outlook
- Task 4.7: Quickly Diagnosing Windows Vista Problems
- Task 4.8: Troubleshooting a Randomly Rebooting PC
- Task 4.9: Troubleshooting an Intermittent Boot Failure of a PC
- Task 4.10: Troubleshooting a Failed RAM Upgrade
- Task 4.11: Troubleshooting a PC That Can't Print to a Local Printer
- Task 4.12: Troubleshooting a PC That Can't Print to a Network Printer
- Task 4.13: Troubleshooting the Error Message "The Specified Domain Either Does Not Exist or Could Not Be Contacted"
- Task 4.14: Troubleshooting Long Load and Print Times for Microsoft Word and Excel
- Task 4.15: Troubleshooting a CD Player Not Recognizing Audio CDs
- Task 4.16: Troubleshooting the Error Message "Print Processor Unknown"
- Task 4.17: Troubleshooting a "New Hardware Found" Message Appearing Repeatedly After Installing a New Scanner
- Task 4.18: Troubleshooting the Inability to Connect a USB Digital Camera to a PC
- Task 4.19: Troubleshooting an Empty Outlook Contacts Folder
- Task 4.20: Troubleshooting No Restart of UPS Device Service After Being Connected
- Cover
- Title Page
- Credits
- Copyright
- Publisher's Note
- Dedication
- Acknowledgments
- About the Author
- Introduction
- Phase 1
- Task 1.1: Preventing ESD Damage
- Task 1.2: Installing RAM
- Task 1.3: Installing a PCI Card
- Task 1.4: Installing a PCI Express Card
- Task 1.5: Installing a CPU
- Task 1.6: Installing a Power Supply
- Task 1.7: Installing an IDE Hard Drive
- Task 1.8: Installing a SATA Hard Drive
- Task 1.9: Installing a SCSI Drive
- Task 1.10: Installing a CD Drive
- Task 1.11: Installing a DVD Drive
- Task 1.12: Installing a Motherboard
- Task 1.13: Installing a Video Card
- Task 1.14: Installing a Laptop Keyboard
- Task 1.15: Installing SO-DIMM in a Laptop
- Task 1.16: Installing a Laptop Hard Drive
- Task 1.17: Installing a Laptop Optical Drive
- Task 1.18: Installing a Docking Station
- Task 1.19: Installing a KVM Switch
- Task 1.20: Installing a Complete Workstation from the Box
- Task 1.21: Installing Drivers from a Disc
- Task 1.22: Installing Drivers from the Internet
- Task 1.23: Reformatting a Hard Drive
- Task 1.24: Installing Windows XP Professional as a Fresh Install
- Task 1.25: Installing Windows Vista as a Fresh Install
- Task 1.26: Uninstalling Software
- Task 1.27: Installing Microsoft Applications
- Task 1.28: Installing Non-Microsoft Applications
- Task 1.29: Upgrading Windows 2000 to Windows XP
- Task 1.30: Upgrading from Windows XP to Windows Vista
- Task 1.31: Using Restore Points in Windows XP
- Task 1.32: Shutting Down Programs
- Task 1.33: Tweaking Windows XP
- Task 1.34: Installing a Local Printer
- Task 1.35: Installing Printer Drivers
- Task 1.36: Installing a Bluetooth Device in Windows Vista
- Phase 2
- Task 2.1: Identifying a Motherboard
- Task 2.2: Identifying a Power Supply
- Task 2.3: Testing and Replacing a Power Supply
- Task 2.4: Managing a Swap File
- Task 2.5: Imaging a Disk
- Task 2.6: Searching for Drivers
- Task 2.7: Searching for Windows Vista Drivers
- Task 2.8: Listing All of the Drivers Installed on a Windows Vista PC
- Task 2.9: Cleaning Dust Bunnies out of Computers
- Task 2.10: Cleaning Out Fans
- Task 2.11: Oiling Fans
- Task 2.12: Cleaning and Degaussing CRT Monitors
- Task 2.13: Cleaning Keyboards, Mice, and PCs
- Task 2.14: Defragging a Hard Drive
- Task 2.15: Scheduling Automatic Defragging in Windows Vista
- Task 2.16: Defragmenting a Single File
- Task 2.17: Upgrading a Graphics Card
- Task 2.18: Checking and Reseating RAM
- Task 2.19: Checking and Reseating PCI and PCI Express Cards
- Task 2.20: Checking Internal Connectors
- Task 2.21: Speeding Up Windows 2000 Professional
- Task 2.22: Flashing the BIOS
- Task 2.23: Changing the CMOS Battery to Correct a Slow PC Clock
- Task 2.24: Resetting Passwords
- Task 2.25: Creating a New Local User in Windows Vista
- Task 2.26: Testing Ports with an Online Scanner
- Task 2.27: Changing Printer Toner
- Task 2.28: Scanning a Document Using Windows Vista
- Task 2.29: Managing Windows Startup and Recovery Behavior
- Task 2.30: Performing Asset Management of PCs
- Task 2.31: Performing Asset Management on Inventory
- Task 2.32: Performing Asset Management of a PC's Hardware
- Task 2.33: Performing Asset Management on a PC's Software
- Task 2.34: Tracking Work Done on a PC
- Phase 3
- Task 3.1: Mapping Drives
- Task 3.2: Creating File Shares
- Task 3.3: Configuring PCs to Use Dynamic Addressing
- Task 3.4: Renewing a Dynamic Address Assignment
- Task 3.5: Installing a Network Printer
- Task 3.6: Making a Straight-Through Cable
- Task 3.7: Making a Crossover Cable
- Task 3.8: Testing Network Cables
- Task 3.9: Setting Up a Mail Account