The design of everyday things

First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-an...

Full description

Bibliographic Details
Main Author: Norman, Donald A.
Other Authors: Berkrot, Peter
Format: eBook
Language:English
Published: [S.I.] Tantor Media, Inc. 2011
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them
Physical Description:1 online resource
ISBN:9781452624129