Category creation how to build a brand that customers, employees, and investors will love

"Salesforce, Hubspot, Gainsight, and other tech brands have pioneered a new marketing and branding playbook focused on serving the people *behind* the companies they sell to. They have built category-defining (and in some cases category-creating) companies and communities that led to faster gro...

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Bibliographic Details
Main Author: Kennada, Anthony
Corporate Author: OverDrive, Inc.
Format: eBook
Language:English
Published: Hoboken, New Jersey Wiley 2020
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Category creation : the noble marketing strategy that can spark a movement
  • Why brand is at the heart of category creation in the business-to-human (B2H) era
  • The six challenges of creating a category (and how to overcome them)
  • Special considerations for established companies in commoditized markets
  • Live your purpose, values and culture out loud
  • Focus on the people in your market, not just your products
  • Create a lifestyle brand for your category
  • Grow a community by doubling down on live events and experiences
  • Activate customers as brand ambassadors
  • Recognize that analysts don't create categories, customers do
  • Establish trust at scale through authentic executive communications
  • How to connect category creation programs to growth for executives and investors
  • The intangible benefits of category creation on customer and teammate success