Mastering voice interfaces creating great voice apps for real users
We live in a golden age of voice technology. Advances in automatic speech recognition (ASR), natural language processing (NLP) and other technologies have made it extremely viable for people to be talking to machines and getting reasonable answers. Platforms like Amazon Alexa and Google Home, and th...
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| Format: | eBook |
| Language: | English |
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Berkeley, CA
Apress
2021
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- PART 1: Voice System Foundations
- Chapter 1: Say Hello to Voice Systems
- Chapter 2: Keeping Voice in Mind
- Chapter 3: Running a Voice Implementation and Noticing Issues
- PART 2: Planning Voice System Interactions
- Chapter 4: Defining your Vision: Building What, How, and Why for Whom
- Chapter 5: From Discovery to UX and UI Design: Tools of the Voice-First Trade
- PART 3: Building Voice System Interactions
- Chapter 6: Applying Human 'Rules of Dialog' to Reach Conversation Resolution
- Chapter 7: Resolving Incomplete Requests Through Disambiguation
- Chapter 8: Conveying Reassurance with Confidence and Confirmation
- Chapter 9: Helping Users Succeed Through Consistency
- Chapter 10: Creating Robust Coverage for Speech-to-Text Resolution
- Chapter 11: Reaching Understanding Through Parsing and Intent Resolution
- Chapter 12: Applying Accuracy Strategies to Avoid Misunderstandings
- Chapter 13: Choosing Strategies to Recover from Miscommunication
- Chapter 14: Using Context and Data to Create Smarter Conversations
- Chapter 15: Creating Secure Personalized Experiences
- PART 4: Verifying and Deploying Voice System Interactions
- Chapter 16: Testing and Measuring Performance in Voice Systems
- Chapter 17: Tuning and Deploying Voice Systems