Communication Skills Virtual Training
Communication Skills Virtual Training offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. Providing your participants with a deeper more nuanced understanding of communication will give them a solid foundation upon which to build str...
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
Association for Talent Development
2021
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| Edition: | 1st edition |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Half-Day Workshop Overview
- Considerations for the Virtual Environment
- Preparation
- Half-Day Workshop Agenda
- What to Do Next
- 4: Ustomizing The Communication Skills Workshop
- Customizing the Content and Activities
- Customizing the Workshop Format
- Communication Skills Workshop Series
- Small Bites-Lunch & Learn Seminars
- Theme-Based Workshops
- The Bare Minimum
- What to Do Next
- Section II: Essentials of Effective Communication Skills Training
- 5: Identifying Needs for Communication Skills Training
- Why Needs Analysis?
- Strategic Needs Analysis
- Program Preparation Checklist
- Participant Materials
- Handouts
- Presentation Slides
- Workbooks and Journals
- Videos
- A Strong Start: Introduction, Icebreakers, and Openers
- Feedback
- Role Plays
- Participant Presentations
- Journaling
- Questioning Skills
- Training Platform and Participant Management
- A Word About Dealing with Difficult Participants
- An Unforgettable End
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 8: Evaluating Workshop Results
- Levels of Measurement
- Level 1. Measuring Participant Reactions
- Structured Interviews
- Focus Groups
- Surveys
- Individual Learning Needs Analysis
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 6: Understanding The Foundations of Training Design
- Basic Adult Learning Theory
- Designing for Accessibility
- Theory Into Practice
- Establishing a Framework
- Identifying Behaviors
- Practicing
- Providing Feedback
- Making It Relevant
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 7: Delivering Your Communication Skills Workshop: Be A Great Facilitator
- The Learning Environment
- Intro
- Half-Title Page
- Title Page
- Copyright
- Contents
- The ATD Workshop Series
- Preface
- Introduction: How to Use This Book
- Why Do Communication Skills Matter?
- What Do I Need to Know About Training?
- What Considerations Need to Be Addressed in a Virtual Delivery Model?
- How Much Time Will Preparation Take?
- What Are the Important Features of the Book?
- How Are the Agendas Laid Out?
- How Do I Use This Book?
- Key Points
- What to Do Next
- Additional Resources
- Section I: The Workshops
- 1: Two-Day Communication Skills Workshop
- Two-Day Workshop Objectives
- Two-Day Workshop Overview
- Day 1 Overview
- Day 2 Overview
- Considerations for the Virtual Environment
- Preparation
- Two-Day Workshop Agenda: Day 1
- What to Do Between Workshop Days
- Two-Day Workshop Agenda: Day 2
- What to Do Next
- Reference
- 2: One-Day Communication Skills Workshop
- One-Day Workshop Objectives
- One-Day Workshop Overview
- Considerations for the Virtual Environment
- Preparation
- One-Day Workshop Agenda
- What to Do Next
- Reference
- 3: Half-Day Communication Skills Workshop
- Half-Day Workshop Objectives