Table of Contents:
  • Includes bibliographical references (pages 151-154) and index
  • IT and broader company vision
  • Principle 1: recruit, train, and retain world class IT people
  • Principle 2: build and maintain a robust IT infrastructure
  • Principle 3: manage projects and portfolios effectively
  • Principle 4: ensure partnerships within the IT department and with the business
  • Principle 5: develop a collaborative relationship with external partners