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|a 9780470912638
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|a HD30.3
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|a Pollan, Stephen M.
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|a Workscripts
|b perfect phrases for high-stakes conversations
|c Stephen M. Pollan, Mark Levine
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|a Work scripts
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|a Hoboken, N.J.
|b Wiley
|c 2011
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|a xii, 242 pages
|b illustrations
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|a WORKSCRIPTS; Contents; Preface; Chapter 1 The New Workplace Environment; Chapter 2 Workplace Bombshells; Workscript 2.1 Meeting your new boss; Workscript 2.2 Meeting your new staff; Workscript 2.3 Explaining a restructuring; Workscript 2.4 Announcing a purchase or merger; Workscript 2.5 Announcing a relocation; Chapter 3 Death Sentences; Workscript 3.1 Terminating a company icon; Workscript 3.2 You're the icon being terminated; Workscript 3.3 Firing a friend; Workscript 3.4 Being fired by a friend; Workscript 3.5 Terminating someone close to retirement
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|a Communication in management / http://id.loc.gov/authorities/subjects/sh85029076
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|a Interpersonal communication / http://id.loc.gov/authorities/subjects/sh85067481
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|a Communication en gestion
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|a Interpersonal communication / fast
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|a Communication interpersonnelle
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|a Communication in management / fast
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| 653 |
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|a BUSINESS & ECONOMICS / Business Communication / General / bisacsh
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|a Levine, Mark
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|a eng
|2 ISO 639-2
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|b OREILLY
|a O'Reilly
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|u https://learning.oreilly.com/library/view/~/9780470633243/?ar
|x Verlag
|3 Volltext
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|a What to say in today's toughest workplace situations. Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: Negotiating severance; Performance reviews; Responding to a pay cut; Asking for a raise or promotion; Terminating a friend; Job interviews
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