Why Tech Companies Don't See Their Biggest Problems Coming

Technology companies, such as Facebook, often fail to make crisis management a central feature of their operations, thanks to five blind spots to which they're especially susceptible. Recognizing these shortcomings is the first imperative; the next is developing a well-designed crisis-managemen...

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Bibliographic Details
Main Author: Mitroff, Ian
Format: eBook
Language:English
Published: MIT Sloan Management Review 2018
Edition:1st edition
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Technology companies, such as Facebook, often fail to make crisis management a central feature of their operations, thanks to five blind spots to which they're especially susceptible. Recognizing these shortcomings is the first imperative; the next is developing a well-designed crisis-management program that includes several key features. All tech companies should take heed, because failing to reflect - and then act - can worsen the consequences of crises that come down the pike
Item Description:Made available through: Safari, an O'Reilly Media Company
Physical Description:10 pages