Why Tech Companies Don't See Their Biggest Problems Coming
Technology companies, such as Facebook, often fail to make crisis management a central feature of their operations, thanks to five blind spots to which they're especially susceptible. Recognizing these shortcomings is the first imperative; the next is developing a well-designed crisis-managemen...
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Format: | eBook |
Language: | English |
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MIT Sloan Management Review
2018
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Edition: | 1st edition |
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Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | Technology companies, such as Facebook, often fail to make crisis management a central feature of their operations, thanks to five blind spots to which they're especially susceptible. Recognizing these shortcomings is the first imperative; the next is developing a well-designed crisis-management program that includes several key features. All tech companies should take heed, because failing to reflect - and then act - can worsen the consequences of crises that come down the pike |
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Item Description: | Made available through: Safari, an O'Reilly Media Company |
Physical Description: | 10 pages |