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What to say when things get tough business communication strategies for winning people over when they're angry, worried and suspicious of everything you say

BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication...

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Bibliographic Details
Main Author: Greenberger, Leonard S.
Format: eBook
Language:English
Published: [Place of publication not identified] McGraw Hill-Ascent Audio 2022
Edition:[First edition]
Subjects:
Truthfulness And Falsehood / Fast
Communication / Psychological Aspects / Http://id.loc.gov/authorities/subjects/sh85029032
Business Communication / Fast
Communication Dans L'entreprise
Business Communication / Http://id.loc.gov/authorities/subjects/sh87004551
Communication / Aspect Psychologique
Truthfulness And Falsehood / Http://id.loc.gov/authorities/subjects/sh85138286
Communication / Psychological Aspects / Fast
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum
Physical Description:1 audio file (5 hr., 35 min.)
ISBN:9781638413059

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