What to say to a porcupine 20 humorous tales that get to the heart of great customer service
An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back!
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| Format: | eBook |
| Language: | English |
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New York
American Management Association
2008
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back! |
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| Item Description: | Includes index |
| Physical Description: | xiv, 111 pages illustrations |
| ISBN: | 9786611757977 661175797X 0814410561 9781281757975 1281757977 9780814410561 |