Unequaled tips for building a successful career through emotional intelligence

The real secret to career success and what it takes to get ahead is EQ UNEQUALED is the client service professional's guide to getting ahead and achieving professional goals. You're smart and hard working, but guess what-so is everyone else. So how do you stand out' You need to distin...

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Bibliographic Details
Main Authors: Runde, James A., Giddon, Diana (Author)
Format: eBook
Language:English
Published: Hoboken, New Jersey Wiley 2016
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Includes bibliographical references and index
  • 1. Navigating your career (how to manage yourself): What is there other than brains and hard work? ; Emotional quotient (EQ) ; The three Ds : details, deadlines, and data ; Expectations and evaluations ; Networking : risks, benefits, and tips ; Where are you? ; Selling yourself ; The path to sponsorship ; Magic formula
  • 2. Becoming more commercial (how to work with your clients): Why is being commercial relevant to you? ; How to win business ; How to prepare for the client meeting ; Differentiating yourself with clients ; Assessing the client situation ; How firm strategy is commercial
  • 3. Becoming an exceptional leader: Engaging and leading people ; The war for talent ; Importance of exceptional leadership ; Control the controllables ; Closing advice