Transforming it culture how to use social intelligence, human factors, and collaboration to create an IT department that outperforms
Practical, proven guidance for transforming the culture of any IT department As more and more jobs are outsourced, and the economy continues to struggle, people are looking for an alternative to the greed-driven, selfish leadership that has resulted in corporations where the workers are treated as i...
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| Format: | eBook |
| Language: | English |
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Hoboken, New Jersey
John Wiley & Sons, Inc.
2013
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| Series: | Wiley CIO series
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| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Includes bibliographical references and index
- 1. A Shining Light: The Blind Spot Revealed
- 2. Corporate America's IT Organization: Failure Is All Too Common
- 3. Workers as Machines: A Social Pathology
- 4. The Unseen Art and Emotion of IT: The Acme Inc. Philharmonic Orchestra: Knowledge as Notes, Leaders as Conductors, Programmers as Composers
- 5. Case Study: An Unproductive State of Mind: Toxic Leadership and Its Aftermath
- 6. What Are We Waiting For? Applied Science at Work
- 7. Empathy and Compassion: The Socially Cohesive and Resilient Organization
- 8. Designing a Collaborative Social System: Working Social: How the Right Culture Unlocks Productivity
- 9. The Social Compact: Organizational Citizenship Behavior
- 10. The Servant Leader: Prosocial and Authentic
- 11. Social and Emotional Intelligence: The Organizational Canvas Meets the Social Paintbrush
- 12. Designing an Innovative Culture
- 13. Workforce Planning: Maximizing the Productivity of Your Talent-Today and Tomorrow
- 14. How to Successfully Transform Your Organization: Putting It All Together