Tragic design the impact of bad product design and how to fix it
| Main Authors: | , |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
Sebastopol, CA
O'Reilly Media
2017
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| Edition: | First edition |
| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Includes bibliographical references and index
- Introduction. The Interface that Killed Jenny
- The Role and Responsibilities of Designers
- Design Can Kill. Stupid Errors Versus Stupid Users
- Case Study 1: Therac-25
- Case Study 2: Ferry Crash in New York City
- Case Study 3: Ford Pinto
- Case Study 4: Flight 148
- Alternatives to Modes
- Fault Tree Analysis
- Design Can Anger. Why Should You Care About Emotions?
- Characteristics of Impolite Technologies
- Dark Patterns
- Design Can Sadden. The "Dribbblelisation" of Our Users
- Inadvertent Cruelty
- Self-Blame and Humiliation
- "Power User" Features
- Allowing for Abuse
- How to Prevent Causing Sadness
- Design Can Exclude. Accessibility
- Diversity, Inclusive Design, Design for All
- Tools and Techniques. Gather as Much Data as You Can
- Learn to Recognize Emotions
- What We Can Do
- What We All Can Do
- What Designers Can Do
- They Are Doing Good. Physical Good
- Emotional Good
- Inclusion
- Justice
- What Will You Do?
- Companies, Products, and Links
- Index