The truth about managing people
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
Upper Saddle River, N.J.
FT Press
2007
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| Edition: | 2nd ed |
| Series: | The truth about The truth about managing people
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| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Truth 48. You CAN teach an old dog new tricks
- Truth 49. Use participation to reduce resistance to change
- pt. X. Some Final Thoughts About Managing Behavior
- Truth 50. First impressions do count!
- Truth 51. People aren't completely rational: don't ignore emotions!
- Truth 52. Employee turnover can be a good thing
- Truth 53. Beware of the quick fix
- Truth 16. It's all relative!
- Truth 17. Ways to motivate low-skill, low-pay employees
- Truth 18. There's more to high employee performance than just motivation
- pt. III. The Truth About Leadership
- Truth 19. The essence of leadership is trust
- Truth 20. Experience counts! Wrong!
- Truth 21. Most people THINK they know what good leaders look like
- Truth 22. Effective leaders know how to frame issues
- Truth 23. You get what you expect
- Truth 24. Charisma can be learned
- Truth 25. Make others dependent on you
- Truth 26. Adjust your leadership style for cultural differences, or when In Rome
- Truth 27. When leadership ISN'T important
- pt. IV. The Truth About Communication
- Truth 28. Hearing isn't listening
- Truth 29. Choose the right communication channel
- Truth 30. Listen to the grapevine
- Truth 31. Men and women do communicate differently
- Truth 32. What you do overpowers what you say
- pt. V. The Truth About Building Teams
- pt. I. The Truth About Hiring
- Truth 1. Forget traits; it's behavior that counts
- Truth 2. Realistic job previews: what you see is what you get
- Truth 3. Tips for improving employee interviews
- Truth 4. Brains matter; or when in doubt, hire smart people
- Truth 5. Don't count too much on reference checks
- Truth 6. When in doubt, hire conscientious people!
- Truth 7. Hire people who fit your culture: my "good employee" is your stinker!
- Truth 8. Manage the socialization of new employees
- pt. II. The Truth About Motivation
- Truth 9. Why many workers aren't motivated at work today
- Truth 10. Happy workers aren't necessarily productive workers!
- Truth 11. Telling employees to do their best isn't likely to achieve their best
- Truth 12. Not everyone wants to participate in setting their goals
- Truth 13. Professional workers go for the flow
- Truth 14. When giving feedback: criticize behaviors, not people
- Truth 15. You get what you reward
- Truth 33. What we know that makes teams work
- Truth 34. 2 + 2 doesn't necessarily equal 4
- Truth 35. One bad apple spoils the barrel
- Truth 36. We're not all equal: status matters!
- Truth 37. Not everyone is team material
- pt. VI. The Truth About Managing Conflicts
- Truth 38. The case FOR conflict
- Truth 39. Beware of groupthink
- Truth 40. How to reduce work-life conflicts
- Truth 41. Negotiating isn't about winning and losing
- pt. VII. The Truth About Designing Jobs
- Truth 42. Not everyone wants a challenging job
- Truth 43. Four job-design actions that will make employees more productive
- pt. VIII. The Truth About Performance Evaluation
- Truth 44. Annual reviews: the best surprise is no surprise!
- Truth 45. Don't blame me! the role of self-serving bias
- Truth 46. The case for 360-degree feedback appraisals: more IS better!
- pt. IX. The Truth About Coping with Change
- Truth 47. Most people resist any change that doesn't jingle in their pockets!
- Includes bibliographical references