The Toyota way 14 management principles from the world's greatest manufacturer

How to speed up business processes, improve quality, and cut costs in any industry In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of...

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Bibliographic Details
Main Author: Liker, Jeffrey K.
Other Authors: Convis, Gary L.
Format: eBook
Language:English
Published: New York McGraw-Hill 2004
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Includes bibliographical references and index
  • The Toyota way : using operational excellence as a strategic weapon
  • How Toyota became the world's best manufacturer : the story of the Toyoda family and the Toyota production system
  • The heart of the Toyota production system : eliminating waste
  • The 14 principles of the Toyota way : an executive summary of the culture behind TPS
  • The Toyota way in action : the "no compromises" development of Lexus
  • The Toyota way in action : new century, new fuel, new design process : Prius
  • Principle 1 : base your management decisions on a long-term philosophy, even at the expense of short-term financial goals
  • Principle 2 : create continuous process flow to bring problems to the surface
  • Principle 3 : use "pull" systems to avoid overproduction
  • Principle 4 : level out the workload (heijunka)
  • Principle 5 : build a culture of stopping to fix problems, to get quality right the first time
  • Principle 6 : standardized tasks are the foundation for continuous improvement and employee empowerment
  • Principle 7 : use visual control so no problems are hidden
  • Principle 8 : use only reliable, thoroughly tested technology that serves your people and processes
  • Principle 9 : grow leaders who thoroughly understand the work, live the philosophy, and teach it to others
  • Principle 10 : develop exceptional people and teams who follow your company's philosophy
  • Principle 11 : respect your extended network of partners and suppliers by challenging them and helping them improve
  • Principle 12 : go and see for yourself to thoroughly understand the situation (genchi genbutsu)
  • Principle 13 : make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly
  • Principle 14 : become a learning organization through relentless reflection (hansei) and continuous improvement (kaizen)
  • Using the Toyota way to transform technical and service organizations
  • Build your own lean learning enterprise, borrowing from the Toyota way